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« KM Stories: Lessons from Six Implementations | Main | The New Jazz Thing (TNJT.com) - Vince Outlaw's Weblog »

August 27, 2004


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Listed below are links to weblogs that reference KM Stories: Part Two – Need for Cross-Functional Support:

» KM Case Studies from soulsoup
Tired of the (only) theoretic columns, echoes and discussions in the blogosphere? Try this - KM Stories: Lessons from Six Implementations By Bill Ives From Portals and KM In each story I will present the story of the implementation, its outcome and the... [Read More]

» KM Stories: Part Five – Integrating Learning and KM from soulsoup
KM Stories: Part Five - Integrating Learning and KM By Bill Ives From Portals and KM A large health insurance organization was changing their IT platform to web-based and, more importantly, moving to a proactive customer service business model away fro... [Read More]

» KM Stories: Part Six – Aligning Motivation from soulsoup
The final part of KM Stories by Bill Ives from Portals and KM - Aligning Motivation A major telecom, different that the one in story three, was faced with increasing competition and needed to cut costs and attempt to improve customer service. Their fir... [Read More]


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