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« Boston E20 Notes: The Post-2.0 Era: Social in the Context of My Work | Main | Images from Kusidari Trukey »

June 22, 2012


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Lee White


Nice summary. I like the point of designing culture/context into the system. I often hear the old complaint from managers (the higher up the more often) "People are stupid, you can't push decision making down, they will make mistakes and mess things up." Mike's presentation speaks to that antiquated mindset. People ARE smart, they just need to have the context and environment that allows for success.

bill  Ives


Thanks for your comment. I could not agree more. If you treat employees with trust and respect and empower them with the right tools and information they will work that much harder. If you try to dumb down their jobs, you will get what you deserve. I have been seeing this for over 30 years. Bill

Michelle Bryan

Social media, for better or for worse, has completely changed the Internet. It has changed the way people interact with each other, and the way companies interact with their customers. It has even altered the way celebrities interact with their fans, creating the sense of closeness that, in all honesty, is probably an illusion.

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