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« Lotusphere 2012 Notes: Opening Session Wednesday | Main | Lotusphere 2012 Notes: Music Industry Social Evolution »

January 19, 2012


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Sección Amarilla

f systems that will rely on Social CRM but be lots more. And they are coming in the next 5-8 years (before you laugh, remember that I wrote about collaborative customer service, social-powered customer service, and real-time customer service some 5-6 years ago). Sección Amarilla

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