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August 08, 2011


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John Maloney

Hi –

This is factor analysis. It is mature and valuable.

People deal with complex systems all the time, e.g., "...within a dynamic system that evolves over time in a complex, non-repeating pattern" using integers.

Financial markets are complex. We depend on DJIA and FICO to navigate them.

Human physiology is complex. I monitor my blood pressure. Don’t know/care much about diastolic, systolic, sphygmomanometers or biochemistry. I do know hypertension is an indicator for a ton of problems like stroke, kidney failure, diabetes, etc.

Also, ‘gaming’ the system must not be used pejoratively! If you could game you social index, it could mean you are in a way better or worse. It simply depends on the gaming algorithms.

In an increasing complex world, gaming 'factors' must be seen as positive!

Well, I’m off to ‘game’ my blood pressure at the gym. Then I’ll come home to ‘game’ my FICO by paying some bills on time. Then I’ll ‘game’ the airline reservation aggregators to get a low-cost flight to LA…

Thing is, I don’t know how any of these complex systems work, but I do know how to achieve a certain mastery vis-à-vis factor analysis and gaming.



Rob Peters

This article has been invaluable to me. The march toward automation of on-line interactions will continue. I agree that we cannot rely on just one score to measure a person, organization, or product/service's reputation.

We do need smarter metrics on a relationship entity's trustworthiness. The quality of a relationship will be scored based on made & kept-commitments and perceptions. A kept-commitment and perception is accounted for as Relationship Capital (RC). This will provide the sentiment analysis you mentioned. From a bigger vision perspective, we need open industry relationship standards.

It will be difficult for various relationship entities (person, product/service, or organization) to consistently grow "RC" if they do not practice time-tested principles such as Honesty, Accountability, Responsibility, Support, Respect, Trustworthiness, and Boundaries.

The Standard of Trust ecosystem believes that the one's with the highest quality of relationships on-line and off, will be the most successful in this social world!


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