According to Forrester's Brian Hill, recent
mergers and acquisitions in the eDiscovery market can benefit organizations
wanting to mitigate legal risk with a mix of disjointed applications as long as
they do their home work (see eDiscovery Market
Consolidation Continues Its Steady March). As usual, organizations must separate marketing hype from actual functionality, especially in the area of end-to-end
process capabilities. While integrated advances can provide concrete benefits
and help rationalize application infrastructure, it's important to look at
these in the context of a broader eDiscovery strategy.
Such strategies should identify technology gaps and costly process integration points. Then enterprises need to request more eDiscovery application integration. Even then you cannot expect to end up with a single provider. The report notes that recent survey results indicate that 60% of records management stakeholders and 57% of message archiving users perceive “synchronizing eDiscovery, records management, and archiving efforts” to be a challenge.
In theory the transparency within enterprise 2.0 should support greater eDiscovery capabilities but there is still the tendency to create even more silos. Cross platform capabilities need tor receive a greater focus. The report offers some useful guidelines for enterprises as they navigate this space.
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