I wrote a piece for Enterprise Search Center on Adding Social Network Analysis to Search. It recently became available on line so I wanted to share this. I opened with, “The web today is about participation and participant-created content. The most effective web search tools take this participation into consideration in the process of delivering relevant results. A look at these techniques (and some of the problems with them) can lead to insights into exploring the relationship between social context and search results inside the firewall as well.” And then went on to compare Google and iQuest and other search tools. You can get the complete article for free by registering at the link above.
There are a lot of other useful features, white papers, research reports and other stuff at the site.
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