Knowledge Management resources

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February 15, 2005


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John T. Maloney

Hi --

This is interesting. It is worth noting they have a whole portfolio of assessments.

I am suspicious on two accounts:

1.) KM is highly contextual, making benchmarking difficult/impossible.

2.) Anything free from APQC is suspect.

Other assessments may have merit, say, for Help Desk or Property Management, but for KM, I'm not so sure...

Rather, I recommend an assessment to aid in knowledge organization transformation (KOT). This is from the EU. You may review it here:

Very credible, created by open research consortia.

Contact me if you wish the online version and to understand how it is implemented.



John Maloney
T: 415.902.9676

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I am intewrested in knowledge sharing


I am intewrested in knowledge sharing


Hi, I' looking for the questionnaires of the knowledge management maturity model. Can you help me?

bill  Ives

Charles Thanks for your comment. I do not about these questionaries. Bill

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