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« Teamwork Trumps Star Power Again | Main | Blink vs. Wisdom of Crowds – Experts vs. the Multitude »

January 18, 2005


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John T. Maloney

Hi --

The re-emergence of KM traces its origins from the failures of the information-soaked, vendor-hype parties of the nineties.

In other words, according to the Gartner Hype Curve, we are on the 'Slope of Enlightenment.'

Fortunately, instead of the legions of glazed Orwellian automata, leaders have accepted KM is a complex social process that depends on relationships, behaviors and cognition. Finally, they accept KM is orthogonal to their vast information repositories, sporty access mechanisms and rigid mechanistic processes, sometimes lovingly referred to as organizational concrete. As advised, their KM initiatives now have a personal, social and conversational focus, with the individuated outcomes as the penultimate goal of high enterprise performance.


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