Last week I attended Forrester's Content & Collaboration Forum 2011 and was pleased, but not surprised, to find it to be a great event. Forrester notes that in five years, almost half of US workers, about 63 million people, will be working virtually. I am already one of them. This will change everything in workplace IT support from designing workplace information strategies for collaboration, to delivering content experiences to people across channels, to engaging the next-generation workforce to serve customers better.
The Forum explored what the “current demand for more portable, social workplace experiences means for your workplace strategy.” I covered seven sessions across three different blogs so this post provides a listing of all of them in order of appearance. I will add one more based on my interview with Leslie Owens as soon as I can finish it.