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« Social Media Leads the Future of Technology – HBS Panel | Main | The Many Ways IT can be Friendlier to the Environment and Save Money at the Same Time »

December 17, 2008

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Todd Waymon

Hi Bill, Interesting that IBM is looking at impact. We've been training folks for years in practical networking skills. (See www.ContacsCount.com/contactscountnetworkingsystem.html)
And have been wondering how best to reach all the users of social networking systems - the skills are basically the same whether in face-to-face or on-line relationship building. We are chunking our content now in hope that a way will be found to deliver it appropriately in a just-in-time, as-needed, on-the-go manner. We provide structure for all three priorities you have listed: "interacting with colleagues on a personal level, career advancement, and the ability to convince others to support ideas and projects." Surely providing how-to-use-it skills right in the software would up the impact, don't you think?

Bill Ives

Todd

I certainly agree with your last point. Changing behavior is always the hardest part of implementing new software. Bill

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