More Business Mashups with VOIP

I have written about Broadsoft before, see Taking Mashups Deeper into the Enterprise. They are a provider of VoIP application software and recently announced its 2008 BroadSoft® Xtended Voice Mashup Contest. The Xtended Voice Mashup Contest asked Web 2.0 and telecom developers to combine BroadWorks® VoIP features with other Web-based services including customer relationship management tools, business collaboration and social networking sites. The results are in and I think they show some of the creativity that mashups can bring us. It is also interesting to see they expanding to VOIP applications.

First place: Disaster Dispatcher
Created by Thomas Howe, the Disaster Dispatcher is a voice mashup that integrates Twitter, BroadWorks and RSS feeds to provide a one-window communications tool for emergency operators. By keeping all data in one window, emergency personnel can analyze the collection of information after the emergency to optimize response procedures.

Second place: Project ARCTIC
Created by WorldXchange, Project ARCTIC improves the accounts receivable process within organizations. It leverages low cost methods to notify customers of past due accounts and ensures greater probability by providing reminders so bills are paid on time.

Third place: QuickSet
Developed by Joseph Farrar, QuickSet provides Windows, MAC and Linux operating system users to access their BroadWorks services via a simple desktop interface. The interface is powered by the Adobe AIR platform that provides the ability to run Flash applications on the desktop.

It is nice to see the creativity that can come through mashups, one of the killer apps of enterprise 2.0.