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« Barbeque of the Carolinas: East and West, North and South | Main | Storytelling and Knowledge Management: Part 5 - Enhancing Learning »

August 09, 2004

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Carla Verwijs

Hi Bill,

I like your story! Have you read the book from Yiannis Gabriel (Storytelling in organizations)? I just found it in the library and was surprised I've never seen it referred, because it's interesting stuff he writes (but I'm still reading). It's a more academic book.

Can you tell a bit more about the tools that you mention in this part of your series? When you say 'capture'(a story), did you use video, write them down, audio tape it or something else?

Bill Ives

Carla

Thanks for your comment and I will check out the book. The tools vary. With the exception of the PHRED Solutions listed in the post, they are standard tools that are not designed specifically for stories, generally those already used within the organization like a content management system or data base. Usually, it is simply text. However, I have been part of a program that did video recording of insurance claims adjustors using a custom tool. But this was before all the video recording devices such as video blogs and it would no longer be necessary to create a cusotm tool now. I think blogs offer a great vehicle for recording stories. The key, though, is not the tool but getting people to record and then use the stories.

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